Export, packing and commercial terms
How a project runs from first enquiry to installation, what the packing is designed to survive, and the terms we work to.
- Shanghai Xionglan Culture Communication Co., Ltd. (brand: Xionglan Art)
- Shanghai-based workshop · delivery in 67 Chinese cities
- 10 capability groups / 102 individual techniques · design, fabrication and installation in-house
- Phone +86 156 0163 6249 · Mon–Sun 09:00–18:00 (CST)
How a project runs
Enquiry
Send photographs, drawings or a 3D file with approximate dimensions and your target date. A short written brief is enough to start.
Technique recommendation
We come back with the technique that fits your substrate, viewing distance and budget, plus the alternatives we rejected and why.
Sample and quotation
A colour or material sample where relevant, and a costed quotation split into material, labour, finishing, packing and freight.
Production
Work proceeds in our own workshop with dated progress photographs at agreed milestones.
Packing and shipping
Crated and marked to your forwarder's requirements, with the full export document set prepared in advance.
Installation or handover
Our own crew installs on site, or we supply a fixing method statement and supervise your contractor locally.
Packing, shipping and export
Overseas projects are normal work for us, and packing is designed for the journey rather than added afterwards. Components are numbered against a packing list so assembly on site follows the drawings.
- Export plywood crates with foam blocking, desiccant and heat-treated (ISPM 15) timber
- Each crate marked with the shipping mark, crate number, gross and net weight and handling symbols
- Packing list keyed to the assembly drawings, so parts are identifiable on arrival
- Full document set: commercial invoice, packing list, certificate of origin and fumigation certificate
- Delivery on EXW, FOB, CIF or DDP terms depending on your forwarder arrangements
- Container loading plan supplied for large or irregular items, with a photo record of loading
Commercial terms
| Payment | Deposit on order, balance before shipment; T/T or as agreed in the contract |
|---|---|
| Currency | RMB or USD, invoiced in the agreed currency |
| Validity | Quotations held for 30 days unless stated otherwise |
| Scope basis | Material, labour, finishing, packing and freight quoted as separate lines |
| Changes | Variations priced in writing before the work proceeds |
| Warranty | Defects against workmanship and material failure within the agreed warranty period |
Quality control
- Dimensional and finish checks at each production milestone, not only at the end
- Dated progress photographs sent to the client throughout production
- Pre-shipment assembly trial for multi-part pieces, so site fit is verified before dispatch
- Third-party inspection welcome; we will prepare the access and documentation needed
- Written handover with material and colour records, so later repairs can be matched
Capabilities available for export
- Wall Painting & Murals · 13 techniques
- Gypsum Relief & Decorative Plaster · 8 techniques
- Cement Relief & GRC · 8 techniques
- Sculpture Fabrication · 14 techniques
- Visual Merchandising & Installations · 10 techniques
- Cultural Tourism & Scenic Fit-out · 12 techniques
- 3D Printing & Digital Fabrication · 10 techniques
- Signage & Wayfinding · 10 techniques
- Exhibition & Event Build · 8 techniques
- Architectural Lighting & Light Art · 8 techniques
Working with a Chinese supplier
What is the minimum order for an overseas project?
Can you deliver on DDP terms?
Do you work with the client's own forwarder?
How do you handle a defect found after arrival?
Who is responsible for installation overseas?
What documentation do you provide?
Send your project details
Drawings, photographs or a 3D file with approximate dimensions and your target date. You will get a technique recommendation, an itemised quotation and a shipping plan.